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For what purposes can we use your personal data?
Customer Service: We use your Personal Data for customer service purposes, including answering your questions. This process usually involves the use of certain personal contact information and information related to the reason for your question (e.g. technical question, product/service question/complaint, general question, etc.).
Contests, marketing and other promotions: with your consent, we use your Personal Data to provide you with information about products or services (e.g. communications or marketing campaigns or promotions). This can happen through means such as email, advertisements, telephone contacts and postal mail. Some of our campaigns and promotions may be carried out on third-party websites and/or social networks.
Social Networks: We use your personal data whenever you interact with third-party social networking features such as "Like" functions to show you ads and communicate with you on social networks. You can learn more about how these features work by checking their third-party social network settings.
Personalization (offline and online): with your consent we use your personal data:
- to analyze your preferences and habits;
- to predict their needs based on the analysis of their profile;
- to improve and personalize your experience on our websites and apps;
- to ensure that the content of our website is optimized for you and your computer or device;
- to allow you to participate in interactive features.
Other general purposes: we use your personal data for other general commercial purposes, such as conducting internal marketing and demographic studies, as well as for assessing the effectiveness of advertising campaigns.
Legal reasons or merger/acquisition: in the event that ARTIEXPORT or its assets are acquired by or incorporated into another company, including insolvency reasons, we may share your personal data with any of our legal successors.
Legal Information on Data Protection
At ARTIEXPORT we are aware that the use of your personal data requires it to be processed consciously and on the basis of a relationship of trust.
We respect your privacy and process your data in close compliance with the legislation in force.
This page gives you information about our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
The General Data Protection Regulation - Regulation 2016/679 of 27 April considers that personal data are "information relating to an identified or identifiable natural person ('data subject'). A natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, identification number, location data, electronic identifiers or one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person, shall be considered identifiable."
How do we keep your personal data safe?
We are committed to ensuring the protection of the security of personal data made available to us, having approved and implemented rigorous technical and organisational measures in this matter. Compliance with these rules is an obligation for all those who access them.
- Restricted access to your personal data;
- Encrypted data transfer;
- Storage of personal data in an encrypted form;
- Protection of information technology systems through firewalls;
- Permanent monitoring of access to information technology systems, preventing, detaining and preventing misuse of your data.
How can you access, change, rectify your personal data or withdraw your consent?
At ARTIEXPORT we guarantee the means that allow you to access your personal data as the Data Subject. If you wish to access your personal data, please contact epd@artiexport.com.
The Data Subject has the right to request, at any time, the rectification of your personal data with the data protection officer epd@artiexport.com.
We inform you that you have the right to lodge any complaint with the supervisory authority - National Data Protection Commission, Rua de São Bento, nº 148, 3º, 1200-812 Lisboa, Tel. +351213928400, Fax. +351213976832; email: geral@cnpd.pt.
Children's Privacy
Our Service is not addressed to children under the age of 16 ("Children"). Children's data is only collected with the permission of the holder of parental responsibilities, so we do not knowingly collect personally identifiable information from children. If you are the parent owner or guardian, and are aware that your child or guardian has provided us with personal information, please contact the data protection officer epd@artiexport.com.
If we become aware that we have collected Personal Information from children under the age of 16 without their consent, we will immediately take steps to remove that information from our servers.
The Data Subject has the right to withdraw, at any time, the consent provided or request the deletion of his personal data from the data protection officer epd@artiexport.com.
How long do we keep your personal data?
When there is no legal obligation to retain personal data, your personal data will be retained for as long as necessary for the purpose for which it was collected, after which it will be anonymized or destroyed.
Within the purposes described in this Privacy Policy, your personal data will be retained for up to a maximum of 12 months from the last contact made.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will let you know any changes by posting the new Privacy Policy on this page.
Contact us
If you have any questions regarding the use of your personal data, you can contact our Data Protection Officer at the following email address: epd@artiexport.com.
June 1, 2020